If you have done the troubleshooting on your lamp and it still isn t working if you need to order a new lamp or bulbs or you have any questions contact our customer service team monday friday from 8 30am 5 00pm est at 1 800 842 8848 or via the customer contact form.
Ott lite floor lamp bulb removal.
Ottlite engineer henry bellairs gives some quick tips for changing the tube in your ottlite task lamp.
If you are calling about your lamp be sure to have your model number.
I was having problems last weekend so i emailed their online customer service since their phone lines are only open 8 30 to 5 30 m f which are times i am at work.
Step 2 hold the light base and remove the tube light bulb by gently popping it free from the clip on the end opposite the connection socket.
You ll hear a snapping sound that will indicate that the bulb is connected.
Watch these videos to help troubleshoot the problem.
Plug in the lamp and turn it on to make sure that the bulb works.
Need a replacement bulb.
Changing the ott bulb in the ott floor lamp step 1.
Removal of burnt out bulb in ott lite depending on lamp the bulb is approximately a 1 8 turn with a slight push toward the base to release the bulb if you have not purchased the replacement bulb take the old one with you some high end lamp stores will have replacements if not the website will help.
Please check out the selection of replacement bulbs or call us if you need help ordering.
See how to remove your old ottlite 13w bulb and install a new one in this instructional video.
Ottlite illumination is specially formulated to help you see more clearly and comfortably it s like natural daylight indoors.
See how to remove your old ottlite 13w bulb and install a new one in this instructional video.